Customer satisfaction is extremely important for us and we strive to ensure our products and services meet their needs. We also feature a 'service request' for quick and effective communication for our customers to explore for the best experience:
Raise an Online Service Request or Dial 1800 419 8777 toll free or SMS 'TPS' to 56677
If you have raised a request and not satisfied, you can escalate as per the below:
If you are not satisfied with our service received, please Click Here to contact our customer service executive Mr. Satishkumar P. We will contact you in the next 48 hrs.
For further escalation, please Click Here to contact our Head of Customer Care Mr. J C Jacob. You can also reach him on +91 80 6777 2313 every Tuesday and Thursday between 09:00am – 10.00am. We will contact you in the next 48 hrs.
If you are still not satisfied or service is unresolved, please Click Here to contact our Appellate authority Mr. Saravanan R. You can also reach him on +91 80 6777 2806 every Friday between 03:00pm – 04.00pm. You can also send a registered post with your grievance in the attached format addressed to:
Tata Power Solar,
78, Electronics City, Phase I,
Hosur Road, Bengaluru,
Karnataka - 560 100 India,
Tel: 91 80 6777 2000, 3000
We will contact you in the next 24 hrs.