Customer satisfaction is extremely important for us and we strive to ensure our products and services meet their needs. We also feature a 'service request' for quick and effective communication for our customers to explore for the best experience:
Download the My Tata Power-Consumer App to register a complaint. Link below (Android & IOS version)
https://play.google.com/store/apps/details?id=com.sew.tatapower
Raise an Online Service Request through our My Tata Power-Consumer App or Dial 18002577777 / 18004198777
If you have raised a request and not satisfied, you can escalate as per the below:
A. If you are not satisfied with our rooftop service received, please Click Here to contact our customer service executives. We will contact you in the next 24 hrs.
B. If you are not satisfied with our pumps service received, please Click Here to contact our customer service executives. We will contact you in the next 24 hrs.
A. For further escalation rooftop, please Click Here to contact our Customer Service Manager Mr. S Balasubramanian. You can also reach him on balasubramanian.s@tatapower.com every Tuesday and Thursday between 09:00am – 10.00am. We will contact you in the next 48 hrs.
B. For further escalation pumps, please Click Here to contact our Customer Service Manager Mr. Jaya Krushna Samal. You can also reach him on jksamal@tatapower.com every Tuesday and Thursday between 09:00am – 10.00am. We will contact you in the next 48 hrs.
A. If you are still not satisfied or rooftop service is unresolved, please Click Here to contact our Appellate authority Ms. Rohini Boppana. You can also reach her on 080 6777 3688, E-mail: rohini.boppana@tatapower.com every Friday between 03:00pm – 04.00pm. You can also send a registered post with your grievance in the attached format addressed to:
Tata Power Renewable Energy,
Ms. Rohini Boppana,
Appellate Authority,
78, Electronics City, Phase I,
Hosur Road, Bengaluru,
Karnataka - 560 100 India,
Tel: 080 6777 3688
B. If you are still not satisfied or pumps service is unresolved, please Click Here to contact our Appellate authority Mr. Shashi Kant Mishra. You can also reach him 9910207932, E-mail: shashikant.mishra@tatapower.com every Friday between 03:00pm – 04.00pm. You can also send a registered post with your grievance in the attached format addressed to:
Tata Power Renewable Energy,
Mr. Shashi Kant Mishra,
B-12/13, Shatabdi Bhavan,
Sector-04, Noida, UP - 201301
Tel: 9910207932
We will contact you in the next 24 hrs.
