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Customer satisfaction is extremely important for us and we strive to ensure our products and services meet their needs. We also feature a 'service request' for quick and effective communication for our customers to explore for the best experience:

Step 1: Log a service request

Raise an Online Service Request or Dial 1800 419 8777 toll free or SMS 'TPS' to 56677

If you have raised a request and not satisfied, you can escalate as per the below:

Step 2:

If you are not satisfied with our service received, please Click Here to contact our customer service executive Mr. Satishkumar P. We will contact you in the next 48 hrs.

Step 3:

For further escalation, please Click Here to contact our Head of Customer Care Mr. J C Jacob. You can also reach him on +91 80 6777 2313 every Tuesday and Thursday between 09:00am – 10.00am. We will contact you in the next 48 hrs.

Step 4:

If you are still not satisfied or service is unresolved, please Click Here to contact our Appellate authority Mr. Saravanan R. You can also reach him on +91 80 6777 2806 every Friday between 03:00pm – 04.00pm. You can also send a registered post with your grievance in the attached format addressed to:

Tata Power Solar,
Saravanan R,
Appellate Authority,
78, Electronics City, Phase I,
Hosur Road, Bengaluru,
Karnataka - 560 100 India,
Tel: 91 80 6777 2000, 3000

We will contact you in the next 24 hrs.